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By Jane Sarasohn-Kahn on 21 February 2016 in
Gil Bashe, Chair Global Health and Purpose with FINN Partners, writes about "The U.S. Health Paradox," noting, "This is not a crisis of scarcity. It is a crisis of priorities." I'm grateful for his quoting me in this important essay: "Health economist Jane Sarasohn-Kahn has long argued that trust and continuity are as critical as any clinical intervention: when people feel unseen by the system, they disengage. She notes, “If the system doesn’t act as if it knows you, you will stop acting like you know the system.”
Grateful to Gregg Malkary for inviting me to join his podcast Beyond the Blueprint health+design broadcast to discuss the current landscape and prospects for health citizenship in the U.S. and globally, and implications for health economics, delivery, and retail health for self-care and the home as true medical home.
This conversation with Lynn Hanessian, chief strategist at Edelman, rings truer in today's context than on the day we recorded it. We're brainstorming how to re-build trust in health care, from local trust-touchpoints to employers and our personal physicians. It's omnichannel, multi-touchpoint, and super-timely.