In our increasingly-DIY society, most consumers expect high levels of access and customer service from the organizations with whom we engage. With more consumers reaching into their pockets to pay for health services and products, the health industry is increasingly a retail-facing environment. So expect quality service levels from their healthcare touch points. The pharmaceutical […]
Returning to terra firma following last week’s convening of the 2014 annual HIMSS conference…taking some time off for family, a funeral, the Oscars, and dealing with yet another snowstorm…I now take a fresh look back at #HIMSS14 at key messages. In random order, the syntheses are: Healthcare in America has entered an era of doing […]
As more U.S. health citizens enroll in high-deductible health plans – now representing about 30% of health-insured people in America – health plan members are being called on to play the role of consumer. Among the most important choices the health consumer makes is for a physician. Ratings sites and health care report cards ranking […]
We who are charged with forecasting the future of health and health care live in a world of scenario planning, placing bets on certainties (what we know we know), uncertainties (what we know we don’t know), and wild cards — those phenomena that, if they happen in the real world, blow our forecasts to smithereens, […]
7 in 10 people in the U.S. see a doctor for their health care, and prefer seeing a doctor over a nurse practitioner, based on a poll Ipsos conducted on behalf of the American Academy of Family Physicians. What do people seek in a doctor? Knowledge, state-of-the-art treatments, experience and trustworthiness are the top traits people […]
About Jane & Health Populi
Jane Sarasohn-Kahn is a health economist and management consultant that serves clients at the intersection of health and technology.
Her clients include all stakeholders in health, including providers, payors and plans; companies in biopharma, medical devices, financial services, technology and consumer goods; non-profits and NGOs. Jane's lens on health was best described by Dr. Regina Benjamin, U.S. Surgeon General, who says that health is where we live, work, play and pray.
California Healthcare Foundation White Papers
- Consumers blame insurance and pharma for health costs, but love their primary care doctors October 22, 2012
- Patients want online communication with doctors, and more clinicians are listening July 26, 2011
- ePatients: a connected, collaborative, creating community September 30, 2010
- Patients want to see the notes their doctors write about them: the power of transparency in health care October 2, 2012
- Zero kilometers and the future of food April 15, 2014
- Your health score: on beyond FICO April 10, 2014
- Affordable medicine: a preferred future April 7, 2014
- The New Chief Patient Officer April 3, 2014
- Consumers’ Brave New World of Health Insurance in 2014 | American Tax and Financial Center: […] will continue to shift financial risk to...
- Consumers’ Brave New World of Health Insurance in 2014 | American Tax and Financial Center: […] The Aon Hewitt employer health survey ...
- Tracking the Trackers: […] trackable, app-centric health technologi...
- Employers Spending More on Wellness in 2014 | Wellness Works: […] “Employers continue to invest in w...