Please Stop Hating on Amazon, Mr. President. It’s Americans’ Favorite Brand.
By Jane Sarasohn-Kahn on 3 April 2018 in Amazon, Design and health, Food and health, Grocery stores, Health care marketing, Health Consumers, Health insurance, Money and health, Patient experience, Pharmacy, Prescription drugs, Retail health, Social determinants of health
The most beloved company in America is Amazon, according to the 2018 Harris Poll Reputation Quotient Rankings which were published on 22nd March 2018. This was the third year in a row that Amazon garnered the top position in this corporate reputation poll, which gauges consumers’ views on workplace environment, social responsibility, emotional appeal, financial performance, vision and leadership, and products and services. Mr. President, why pick on Americans’ favorite brand? The brand defines the 2018 consumer’s benchmark for a best-retail experience, which is what people increasingly expect across the various interactions they have throughout a day. [As a sidebar,
Thank you, Jared Johnson, for including me on the list of the "Top Voices of Consumer-Centered Healthcare." Your curated community includes some of my closest colleagues and friends in the field to whom I also turn for that health consumer-focused lens. The patient - consumer, caregiver, health citizen - is the primary noun in health/care and self-care is primary care. My thanks for this call-out, JJ!
I am so grateful to Tom Lawry for asking me to pen the foreword for his book, Health Care Nation, which will be published in late March 2025. Tom, known for his pioneering leadership in AI, has rediscovered his voice for health policy -- and health citizenship. He is asking Big Questions and asking us to do the same -- and act on those insights for our own health, the health of people we love, and the health of our fellow health citizens. The uplifting subtitle: "The future is calling and it's better than you think." Onward!
Thanks to Feedspot for naming this blog, Health Populi, as a top 100 best healthcare technology blogs and websites in 2025. It's gratifying to be in such great company with KevinMD, The Health Care Blog, the Journal of AHIMA and other online resources that inform my health-tech views.