In sickness and in health: consumers expect doctors to be wellness coaches, too
By Jane Sarasohn-Kahn on 11 October 2012 in Business and health, Connected health, Design and health, Doctors, Employers, Health at home, Health care information technology, Health care marketing, Health Consumers, Health engagement, Health marketing, Health Plans, Healthcare DIY, Hospitals, Internet and Health, media and health, medical home, Medical innovation, Medication adherence, mHealth, Mobile health, Personalized medicine, Prevention and wellness, Primary care, Remote health monitoring, Social media and health
Tags: doctors, Health care information technology, health consumers, health engagement, physicians, wellness and prevention
4 in 5 health consumers expect doctors not only to treat them when they’re sick, but to keep them healthy. “In sickness and in health” now morphs over to the doctor-patient relationship, beyond the marriage vow. Better Health through Better Patient Communications, a survey from Varolii, finds that people are looking for health, beyond health care, from their physicians. Varolii is a customer interaction company that claims to have interacted with 1 in 3 Americans through some sort of company communication: they work with major Fortune 1000 companies, including banks, airlines, retail, and, yes, health care. They recently attracted a